Sirui FAQ
Is Filmgear Canada an authorized Sirui dealer?
Yes. Filmgear Canada is an authorized Sirui dealer — every lens is genuine, carries full Canadian warranty, and is supported locally, not grey-market stock.
Can I see or test Sirui lenses before I buy?
Yes. Our Vancouver showroom lets you mount and test the glass on your own camera before you commit — useful for checking the anamorphic look or full-frame coverage. Drop by, or contact us to arrange it.
Do Sirui lenses come with Canadian warranty?
Yes — full Canadian warranty, handled locally in Vancouver, so you don't ship anything back across the US border for support.
Will I pay US duty or cross-border fees?
No. We ship from within Canada, so there is no US import duty, brokerage or surprise customs charges. Orders ship Canada-wide with free shipping over $199.
Anamorphic or full-frame — which Sirui lens should I get?
Anamorphic lenses (such as the Saturn and Venus lines) give the wide, cinematic look with oval flares; full-frame primes (Aurora, Sniper, Night Walker) are fast, versatile lenses for both stills and video. Tell us your camera, mount and the look you're after and we'll point you to the right set.
Do you have it in stock — can I pick up today?
Live stock shows on each product page. In-stock items are ready for same-day pickup at our Vancouver showroom, or we ship across Canada.
Do you ship Sirui across Canada?
Yes. Many of our customers order from outside BC — we ship Canada-wide with free shipping over $199, so out-of-province buyers get the same authorized pricing and Canadian warranty as local customers.
