DZOFilm FAQ
Is Filmgear Canada an authorized DZOFilm dealer?
Yes. Filmgear Canada is an authorized DZOFilm dealer — every lens is genuine, carries full Canadian warranty, and is supported locally, not grey-market stock.
Can I see or test DZOFilm lenses before I buy?
Yes. Our Vancouver showroom lets you handle and test the glass on your own camera before you commit — useful when comparing primes vs zooms or checking coverage. Drop by, or contact us to arrange it.
Do DZOFilm lenses come with Canadian warranty?
Yes — full Canadian warranty, handled locally in Vancouver, so you don't ship anything back across the US border for support.
Will I pay US duty or cross-border fees?
No. We ship from within Canada, so there is no US import duty, brokerage or surprise customs charges. Orders ship Canada-wide with free shipping over $199.
What lens mount do DZOFilm lenses come in?
Many DZOFilm cine lenses (such as Vespid Prime and Pictor) offer interchangeable mounts — PL, EF, E and more depending on the line. Tell us your camera and we'll confirm the right mount and which set fits your sensor coverage.
Do you have it in stock — can I pick up today?
Live stock shows on each product page. In-stock items are ready for same-day pickup at our Vancouver showroom, or we ship across Canada.
Do you ship DZOFilm across Canada?
Yes. Many of our customers order from outside BC — we ship Canada-wide with free shipping over $199, so out-of-province buyers get the same authorized pricing and Canadian warranty as local customers.
