Special Order · Professional Equipment

This item is supplied on a special order basis due to its professional and project-based nature.
Orders are placed directly with the manufacturer after confirmation.

Estimated delivery time: 4–6 weeks.
Local Canadian support and warranty included.

For urgent projects or delivery confirmation, please contact us before ordering.

Kit includes DZOFilm X-Tract 18-28mm T8 FF 90° & 360°

Full-Frame Coverage with Constant T8 Aperture
Designed for full-frame cameras, the 18-28mm wide-angle zoom range combined with a constant T8 aperture performs well in low-light conditions and enables smooth exposure transitions during video recording.

Professional-Grade Macro Capability
Supports high-magnification macro shooting with an extremely close minimum focus distance, capturing rich details of tiny subjects—ideal for product close-ups, nature exploration, and creative applications.

Compact, Lightweight & Modular Design
Built with lightweight materials and a modular structure, it easily integrates with accessories like follow focuses and matte boxes, balancing portability with professional expandability for outdoor and handheld shooting.

Optimized for Video Performance
Engineered specifically for videography, the lens minimizes focus breathing and maintains excellent aberration control throughout the zoom range, ensuring consistent edge-to-edge sharpness and color fidelity in dynamic scenes.

Robust Build & Versatile Mount Options
Features an all-metal construction for durability and offers a range of popular mount options (such as PL, EF, E-mount), ensuring broad compatibility with professional cinema cameras and mirrorless systems.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. For opened or used items, a minimum 15% restocking fee may apply depending on the item condition.

To start a return, you can contact us at info@filmgearcanada.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at info@filmgearcanada.com.

Important Notice for Special Order Items

Certain professional and project-based products are supplied on a Special Order basis and are subject to different return conditions. Please review the “Special Order Items” section below before placing your order.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

For Special Order items, damage or defect claims must be reported immediately upon delivery and will be handled in accordance with the manufacturer’s warranty terms.

Exceptions / Non-returnable Items

Special Order Items (Final Sale)
Certain professional, project-based products are supplied on a Special Order basis and are not regularly stocked. Special Order items are final sale and cannot be returned, exchanged, or refunded once the order has been confirmed with the manufacturer.

These items are ordered specifically for individual projects and may include, but are not limited to:

  • Professional wireless communication systems
  • Large-scale lighting equipment
  • Studio carts and grip equipment
  • Cine lenses and special production gear

Please ensure compatibility and project requirements before placing your order. If you have any questions regarding lead time or suitability, we strongly recommend contacting us prior to purchase.

In addition, we do not accept returns for sale items, gift cards, perishable goods, hazardous materials, flammable liquids, gases, or personal care products.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you may place a new order for the desired item.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

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