Shipping policy

Terms of the Free Shipping offer:

  • Our default shipping method is UPS Standard Ground. Expedited shipping options are available for an additional cost.
  • Offer valid on most orders of $199 or more before tax.
  • All items within the order must qualify for Free Shipping (excludes overweight or oversized items, such as lighting stands, carts and sandbags)
  • Orders will be shipped in full by default. If you require a partial shipment to be sent sooner, this can be arranged for an additional fee. If part of your order is on backorder or pre-order, we can ship the in-stock items first at no extra shipping charge.
  • Free Standard Shipping (Ground) must be selected as the shipping method upon checkout.
  • Orders shipped to rural addresses, remote locations, PO boxes, or areas classified as "Beyond Point" may incur an additional surcharge. You will be notified of any applicable fees prior to order processing.
  • Shipping insurance for the first $100 is included at no additional cost. Additional coverage can be arranged upon request.
  • This is a limited-time offer and may be discontinued by Filmgear Canada at any time without prior notice.

Oversize and freight items:

  • A single oversize item, such as a light stand or frame, ships at a flat rate of $50 within Canada.
  • Freight items, such as camera carts and large lighting kits, and orders with two or more oversized items require a shipping quote. We’ll contact you within one business day with a shipping quote for approval before your order ships.
  • Any shipping amount paid at checkout will be applied toward the final shipping cost. If you decline the quote, your order will be cancelled and refunded in full.
  • You may choose local pickup at our Vancouver showroom instead. For a quote before ordering, contact info@filmgearcanada.com with the items and your delivery postal code.